GMP Performance Better Business Bureau® Profile
Table Of Content
However, with the new exhaust installed and your O2 sensor is defective, then a dealership can say that the higher-flowing cat and muffler exhaust system could be the cause of it. At this point, it will be up to the dealer to accept or deny the warranty claim and it truly depends on your relationship with your dealer. We specialize in performance upgrades and service for German cars. We are located in a 14,000 square foot building divided as an 8,000 square foot warehouse and 6,000 square foot shop.
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We have dedicated bins and containers to house removed items that are then collectively disposed of at the appropriate recycling centers. In addition, stock components that are deemed re-usable, are sold on Ebay to service and repair shops so that new products don't have to be generated. The proceeds from these sales are used to support our racing outreach programs at track events offering ride-alongs for individuals. At GMP Performance, our installation philosophy is to respect the original manufacturer's design and determine the opportunities for improvement. Our mounting and balancing is done with Hunter equipment.
Customer Service
We also offer street and track vehicle maintenance services that exceed minimum recommendation levels to ensure a vehicle is capable of sustaining the performance enhancements we are installing. GMP Performance was founded in Charlotte, NC in December of 1975. Products displays surround our knowledgeable sales team and a waiting room with window into the shop provides a viewing area to oversee installations. A straight-time project is one where there is no predetermined book-time available or we are installing a product from an aftermarket product manufacturer we are not familiar with. We are committed to installing an item properly and to the best of our abilities but cannot offer an up front cost due to the nature of the customization. Installations are often unique to a specific job/project as we are combining products from various schools of thought.
Customer Complaints
We are also available to come to your home or office for your convenience and a senior company representative will personally drive your vehicle to and from the shop. In addition, we designed a custom built, single car, enclosed trailer to offer a private transportation option for longer distances keeping the mileage down and protecting the vehicles from road hazards. Our trailer is operated by a company employee and not a third party contracted driver. Understanding the critical nature of our clients schedules, we can arrange a pickup and delivery to any address at any specified time. We even have some clients repeatedly utilize our transport to have their completed vehicles delivered to vacation destinations. Furthermore, we are also more than happy to arrange transportation for airline clients and have on many occassions had a client fly-in to drive their enhanced vehicle back to their respected State.
Customer Reviews
A seat may have to be installed and removed half a dozen times until its correct and then custom seat brackets still need to be made to fit the seat comfortably and correctly with safety in mind. This is the type of custom install in which a time cannot be pre-determined and straight time is recorded. Today's vehicles have so many items that are working harmoniously that everything must be right. An upgraded part is designed to improve the performance of a vehicle that is operating 100% efficiently. Since every vehicle's service and maintenance history is unique, vehicles with higher mileage may have factory components that are reaching the end of their designed "service" life. These items must be replaced or upgraded to thoroughly enjoy the benefits of the aftermarket upgrade.
As a matter of policy, BBB does not endorse any product, service or business. GMP Performance - Established in 1975GMP Performance has provided European automotive enthusiasts with Ultra High Performance accessories since 1975. GMP is clearly focused on future growth in the industry; GMP is forging ahead in an aftermarket harnessing technology based on a solid history. Representing distinguished brands combined with 41 years of knowledge and experience, GMP has strengthened its foundations and looks forward to a bright future. Quality of the wheel spacer are great,shipping and communication was outstanding.I will definitely be ordering more products from y’all five stars all the way.
We have great relationships with our local dealers and strongly suggest supporting them in your area. Generally, the manufacturers warranty is applicable to factory components only. For example, if an exhaust, including cats and a muffler, is upgraded, then you no longer have the factory warranty on the original cats and muffler.
Our shop is specifically designed to accommodate our performance upgrades. We designed our lifts and they were custom-built by Rotary with low-profile arms and pads to specifically accommodate lowered vehicles with intricate under paneling and specific lift points. Hand tools require more finesse and take longer to perform a job and many technician prefer the air-tools.
GMP Performance Event - 35 Years In 32 Hours - MotorTrend
GMP Performance Event - 35 Years In 32 Hours.
Posted: Mon, 26 Jul 2010 07:00:00 GMT [source]
Our shop has 5 custom designed Rotary Lifts that have 3″ puck style pads that lift at the pinch welds and can accomodate the lowest cars. We also have a Hunter Engineering in-ground alignment rack as well as Corghi Wheel Mounting Machine and Hunter Road Force Tire Balancer. In an effort to accommodate busy schedules, we offer a number of logistic options. We are located in a quiet business park convenient between Uptown (Center City) and Charlotte-Douglas International Airport. A short drive gets you from uptown Charlotte and surrounding suburbs via our two major interstates, I-77 and I-85. For local clients, our showroom is available during business hours for walk-in and phone-in consultations and to drop-off and pick-up vehicles.
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Our 14,000 square foot facility has designated areas for vehicle storage as well as shelving for wheel and tire sets. Our building is a cement warehouse (not a quick-fab sheet-metal box) with sound and motion detection to protect our inventory and yours! Monthly and yearly storage plans are available as well as service maintenance. At GMP, we make every effort to recycle all oils, metals, plastics and cardboard.
Upgrading a vehicle with aftermarket products must blend the design philosophies of tuners as well as automobile manufacturers. Performance upgrades can only perform if they are installed properly. Our Motorsports Mentality encompasses a thorough installation process combined with a "No Air Tools" policy and unique pay plan for the technicians to encourage thoroughness, versus volume.
They revolutionized tire balancing with their Road-Force equipment and we expertly use it on every set of wheels and tires. We believe that the best method to install products and hardware is threading the nuts and bolts by hand and then tightening to the manufacturers specifications with a hand-operated digital torque wrenches. Thank you for taking the time to share your positive experience with GMP Performance.
The hub threads can be cross-threaded if bolts are carelessly forced into the thread with an "air-gun". Cross-threaded bolts will not be an issue until the components are removed later and the head off the bolt will break-off inside the hub and replacement of the entire hub may be necessary. A new car warranty is serviced by the dealership and one of our greatest concerns is that this remains intact, even after upgrades are performed. Overall, our suggestion is to establish a working relationship with your dealership.
During an install, we take care to document, with images and videos, areas of maintenance concern and suggest repairs. We work with local dealerships and factory parts suppliers to replace maintenance items with original equipment components. Our performance service program revolves around caring for an individuals vehicle accelerated maintenance needs. Spirited and high performance driving may require additional maintenance and we do offer specialized service and repairs to support our performance installs.
We have experience with many custom installs and the one thing that remains the same, is that there are no two alike. These types of projects are generally detail intensive and involve a lot of client and vendor interaction. The technician and in order to be completely fair, we use a simple timesheet to "punch in" on a project during installation and "punch out" when worked has stopped. At the completion of the project, the time is totaled and billed accordingly. Although the brackets bolt to the seat, they often require modification due to the options of the seat (power, heat, memory, etc.) to install in the car. Once installed, a client may want additional modifications to lower or raise the seat height to get it 100% perfect.
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